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Hakata Excel Hotel Tokyu

City hotel

Open September 16, 2021. Choose between our revamped breakfast offerings: Japanese-western breakfast buffet made with ingredients from Itoshima, or our classic Japanese set meal.

4.2
Very Good
206 reviews from verified guests
Property facilities
  • Lounge
  • Vending machine
  • RestaurantRestaurant
  • Meeting room
  • Spa / Beauty salonSpa / Beauty salon
  • Parking lotParking lot
4 min walk from Nakasu-Kawabata Station
2 min drive from Tenjin-minami Station
2 min drive from Gion Station
4 min drive from Watanabe-dori Station
14 min drive from Fukuoka Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.2
Very Good
206 reviews from verified guests
Location4.6
Facilities & Amenities3.7
Service & Staff4
Comfort & Cleanliness4.1
Bath3.8
Meal4.1
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 70s
    |
    Family with kid(s)
    4
    Posted: 3/19/2023

    中洲屋台まで近く立地が満足でした。 部屋の清潔感は満足でしたがベッドとテレビの距離が近すぎとテーブルに傷がかなりあり古さを感じました。 スタッフの対応は満足でした。 朝食は牛すじカレー他大変美味しく頂きました。

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness2
    Meal5
  2. Anonymous
    4
    Posted: 3/17/2023
    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
  3. ze23623
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    4
    Posted: 3/13/2023

    立地に関しては最高ですね、遊ぶにしても、仕事するにしても 設備に関しては歴史を感じることもありますが、問題ないです

    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath3
  4. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    4
    Posted: 2/26/2023

    中洲川端駅からすぐで、立地が良いです。部屋は少し古めですが広めで、よくメインテナンスされています。歓楽街なので周辺は賑やかです。ハウスキーピング・スタッフがテキパキと働きながら、気持ちのよい挨拶をしてくださったのが印象的です。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
    Reply from the property

    この度は、博多エクセルホテル東急へご宿泊頂き誠にありがとうございます。 立地やお部屋につきまして、お気に召して頂きましたようで何よりです。また、スタッフへのお褒めのお言葉を誠にありがとうございます。お客さ様からのお気持ちは、私共の励みでございます。 またお会い出来ます事を心よりお待ち申し上げております。ご投稿有難うございました。

    Posted: 3/2/2023
  5. Anonymous
    4
    Posted: 2/26/2023
    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath1
    Meal5
  6. …
    1 - 5 of 206 reviews

Property information

City hotel
Address
4-6-7 Nakasu, Hakata-ku, Fukuoka-shi, Fukuoka, 810-0801, Japan
Check-in time
3:00 p.m. - 3:00 a.m.
Check-out time
11:00 a.m.
Total number of rooms
308
Phone number
+81 92 262 0109
Fax number
+81 92 262 5578

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Non-contact service
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests asked to fill out COVID inquiry during check-in
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Features and facilities

On-site facilities

  • Lounge
  • Vending machine
  • RestaurantRestaurant
  • Meeting room
  • Spa / Beauty salonSpa / Beauty salon
  • Parking lotParking lot
  • Banquet hall
  • Paid laundryPaid laundry

Services offered

  • Home delivery
  • Room serviceRoom service
  • Wake-up call
  • Dry cleaningDry cleaning

Accessibility

  • Rental wheelchairs

Property type

  • City hotel

Accepted payment methods

  • Credit cards accepted
  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • English

Notice from property

□ Notice of exterior wall repair work

During the following period, there will be work sounds and workers will pass.

We apologize for any inconvenience this may cause to our customers, and appreciate your understanding and cooperation.

■ Date March 6th (Monday) to March 31st (Friday)

■ Hours: 9:00-17:00

Recommended spots

1,516ft from Former Fukuoka Public Hall Kihinkan

3,002ft from Fukuoka Asian Art Museum

3,346ft from Fukuoka Akarenga Cultural Center

3,786ft from Hakataza Theater

6,263ft from Hakatamachiya Furusatokan Museum

7,867ft from Kego-jinja Shrine

9,341ft from Tocho-ji Temple

11,086ft from Rakusuien Garden

12,280ft from Joten-ji Temple

24,173ft from Fukuoka Castle

HomeJapanFukuokaFukuoka CityHakata Excel Hotel Tokyu
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