navigate to top page
English (United States)
USA
USD

Sheraton Grand Hiroshima Hotel

City hotel

Directly connected to Hiroshima Station / Great location close to sightseeing destinations

4.3
Excellent
63 reviews from verified guests
Property facilities
  • RestaurantRestaurant
  • Fitness gym / Fitness clubFitness gym / Fitness club
  • Spa / Beauty salonSpa / Beauty salon
  • Lounge
  • Bar
  • Wedding hall
4 min walk from Hiroshima Station
2 min drive from Enkobashi-cho Station
2 min drive from Hiroshima-eki Station
2 min drive from Matoba-cho Station
47 min drive from Hiroshima Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.3
Excellent
63 reviews from verified guests
Location4.8
Facilities & Amenities3.9
Service & Staff4.2
Comfort & Cleanliness4.4
Bath3.9
Meal4.3
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Friends
    4
    Posted: 5/16/2023

    友人のお誕生日旅行で利用させて頂きました。 チェックイン時にブーケをプレゼントしていただいたので友人もとても喜んでくれて旅の良い思い出になりました。 ありがとうございました(^^) アメニティはシャンプー等の香りが男性用の香りという感じで使い難かったです。

    Location5
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath3
    Meal4
  2. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    4
    Posted: 5/15/2023

    雨の中のでしたが、入り口まで屋根があり、濡れずに到着できました。 部屋も広く、ゆったり過ごすことができました。

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal5
  3. shujiangel
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 3/20/2023

    とても快適に滞在できました。立地は広島駅直結で大変便利です。リムジンバスやループバス停にも近いです。朝食もおいしかったです。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  4. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    5
    Posted: 3/15/2023

    駅直結の立地に落着きある部屋で寛ぐことができました。朝夕のビュッフェも素材が吟味されており満足でした。良いホテルです。

    Location5
    Facilities & Amenities5
    Service & Staff4
    Comfort & Cleanliness5
    Bath3
    Meal5
  5. はぐれ雲0524
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    5
    Posted: 3/11/2023

    広い部屋で設備も満足しました。 駅につながっていて、便利でした。 チェックアウト時間も12時と遅く、荷物の預かり等のサービスもよかったです。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath4
  6. 1 - 5 of 63 reviews

Property information

City hotel
Address
12-1 Wakakusacho, Higashi-ku, Hiroshima-shi, Hiroshima, 732-0053, Japan
Check-in time
3:00 p.m. - 12:00 a.m.
Check-out time
12:00 p.m.
Total number of rooms
238
Phone number
+81 82 262 7111
Fax number
+81 82 262 7115

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Non-contact service
  • Staff mindful of guest-to-guest contact

Rooms

  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • In-room dining / Private dining
  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Features and facilities

On-site facilities

  • RestaurantRestaurant
  • Fitness gym / Fitness clubFitness gym / Fitness club
  • Spa / Beauty salonSpa / Beauty salon
  • Lounge
  • Bar
  • Wedding hall
  • Sauna
  • Meeting room
  • Cafe
  • Banquet hall
  • Jet bath

Services offered

  • Room serviceRoom service
  • Dry cleaningDry cleaning
  • Meal considerations (elderly)Meal considerations (elderly)
  • Home delivery
  • Fax machine
  • Wake-up call

Property type

  • City hotel

Accepted payment methods

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese

Notice from property

[Regarding accommodation charges]

At check-in, we will check the deposit or credit card. In addition, if you wish to pay in cash, we will keep more than the accommodation fee. Please acknowledge it beforehand.

[Regarding early check-in and late check-out requests]

We accept requests for early check-in and late check-out according to your arrival and departure times. (We may not be able to meet your request depending on the charge and reservation status) Please let us know in advance.

[Regarding Sheraton Club Children]

Children not included in the number of guests will be charged the following fees separately when visiting the Sheraton Club.

0 to 3 years old: Free, 4 to 12 years old: 2,500 yen per person per night (tax and service charge included)

Recommended spots

10,699ft from Shukkeien Garden

11,463ft from Hiroshima Prefectural Museum of Art

14,573ft from Hiroshima City Museum of Contemporary Art

19,396ft from Hiroshima Castle

19,482ft from Hiroshima Museum of Art

21,667ft from Raisanyo Shiseki Museum

23,786ft from Hiroshima Children's Museum and Library

24,098ft from Atomic Bomb Dome

24,767ft from Hiroshima National Peace Memorial Hall for the Atomic Bomb Victims

26,047ft from Hiroshima Peace Memorial Museum

Get the app