A popular inn in Hakone Yumoto Onsen, known for our large rooftop open-air bath and garden with natural waterfalls.
One night plan with breakfast *No dinner ■ Breakfast■ Japanese and Western buffet at the restaurant (07:00-09:00) ■ Onsen■ ・Large communal bath (indoor bath/rooftop open-air bath) 1 each for men and women
One night plan with breakfast *No dinner ■ Breakfast■ Japanese and Western buffet at the restaurant (07:00-09:00) ■ Onsen■ ・Large communal bath (indoor bath/rooftop open-air bath) 1 each for men and women
Slander plan with morning and evening buffet ◇Meals◇ Meals are <morning and evening> Japanese, Western, and Chinese buffet. ■ Dinner■ Japanese, Western, and Chinese buffet at the restaurant (17:30-20:00) ■ Breakfast■ Japanese and Western buffet at the restaurant (07:00-09:00) ■ Onsen■ ・Large communal bath (indoor bath/rooftop open-air bath) 1 each for men and women
Slander plan with morning and evening buffet ◇Meals◇ Meals are <morning and evening> Japanese, Western, and Chinese buffet. ■ Dinner■ Japanese, Western, and Chinese buffet at the restaurant (17:30-20:00) ■ Breakfast■ Japanese and Western buffet at the restaurant (07:00-09:00) ■ Onsen■ ・Large communal bath (indoor bath/rooftop open-air bath) 1 each for men and women
Japanese-style room 7.5 tatami mats (non-smoking/no bath) [Japanese room] [Non-smoking] [Mountain view] [River view]
One night plan with breakfast *No dinner ■ Breakfast■ Japanese and Western buffet at the restaurant (07:00-09:00) ■ Onsen■ ・Large communal bath (indoor bath/rooftop open-air bath) 1 each for men and women
One night plan with breakfast *No dinner ■ Breakfast■ Japanese and Western buffet at the restaurant (07:00-09:00) ■ Onsen■ ・Large communal bath (indoor bath/rooftop open-air bath) 1 each for men and women
Slander plan with morning and evening buffet ◇Meals◇ Meals are <morning and evening> Japanese, Western, and Chinese buffet. ■ Dinner■ Japanese, Western, and Chinese buffet at the restaurant (17:30-20:00) ■ Breakfast■ Japanese and Western buffet at the restaurant (07:00-09:00) ■ Onsen■ ・Large communal bath (indoor bath/rooftop open-air bath) 1 each for men and women
Slander plan with morning and evening buffet ◇Meals◇ Meals are <morning and evening> Japanese, Western, and Chinese buffet. ■ Dinner■ Japanese, Western, and Chinese buffet at the restaurant (17:30-20:00) ■ Breakfast■ Japanese and Western buffet at the restaurant (07:00-09:00) ■ Onsen■ ・Large communal bath (indoor bath/rooftop open-air bath) 1 each for men and women
Western-style twin 22 square meters (non-smoking/no bath) [Twin room] [Non-smoking] [Mountain view] [River view]
天成園は5回目の宿泊でしたが、今回は残念でした。 お風呂とバイキングはとてもよかったですが、接客が悪い。 最初の受付は4人ほど並んでいたが、研修中の女性が一人で対応。 隣の女性スタッフは何をしていたのか研修の女性にまかせっきりで受付にとても時間がかかりすぎ。 用事がありフロントへ内線を10回くらい電話したが一度も出てもらえず。 仕方なくフロントに直接行ったが、まだ研修中の女性一人で対応中だったので諦めました。 バイキングの天ぷらを揚げていた女性が接客がとても悪くて愛想も悪い。 1人分の天ぷらしかもらえないようで、車いすの家族もいたので2人分を注文したら次から1人分でと。車いすの人の分もまた後ろから並ばなくてはいけないのでしょうか? その日が誕生日なのに最悪な日になりました。 その他のスタッフは良い対応です。 お風呂もたくさんありとても良かったです。