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Sengokuhara Onsen Hakone Hotel Kagetsuen

Resort hotel

Delight in the privately sourced natural hot spring (grand bath) and private bath with sulfur spring water from Owakudani Valley at this highland hotel.

4.2
Very Good
62 reviews from verified guests
Property facilities
  • Vending machine
  • RestaurantRestaurant
  • Meeting room
  • Spa / Beauty salonSpa / Beauty salon
  • Parking lotParking lot
  • Banquet hall
16 min drive from Sounzan Station
18 min drive from Koen-Shimo Station
18 min drive from Kami-Gora Station
19 min drive from Gora Station
1 hr 55 min drive from Mt. Fuji Shizuoka Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.2
Very Good
62 reviews from verified guests
Location4.1
Facilities & Amenities3.9
Service & Staff4.2
Comfort & Cleanliness4
Bath4.1
Meal4.3
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Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    4
    Posted: 3/26/2023

    お部屋に子供用のオムツ入れ、お風呂で遊ぶおもちゃが用意されていてとても助かりました! 貸切風呂が4つもあったの家族でゆっくり入れてよかったです!

    Location3
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal4
  2. 眼男
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 3/25/2023

    外観やロビーは古い感じを受けます。 しかし、部屋はリニューアルされており、個室風呂も24時間利用できる。食事もおいしい。と非常に満足です。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  3. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    1
    Posted: 3/22/2023

    貸切露天風呂、 お湯の中に沢山ゴミや、髪の毛が、 網ですくうなりしてくれないと大変に気持ちが悪かった

    Location3
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness4
    Bath2
  4. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    5
    Posted: 3/9/2023

    マタニティ旅で利用させていただきました。事前に予約の段階で、妊婦が食べられないものなどの記載をさせていただきましたが、念のため電話にて確認をしたところきちんと把握してくださっていて、スムーズでした。 初めて宿泊した場所でしたが、コロナの感染対策もしっかりしてくださっていて、サービスもよく大満足です。また機会があれば、次は出産後こどもを連れて行きたいと思います!お世話になりました。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
    Meal4
  5. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 3/8/2023

    部屋は明るく綺麗でしたが、ベッドが柔らかく沈むので腰が痛くなりました。 食事は、正直普通かな? お風呂は平日だったためか、大浴場や24時間貸し切り風呂は何時も貸し切り状態で大変満足しました。

    Location3
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness3
    Bath5
    Meal3
  6. 1 - 5 of 62 reviews

Property information

Resort hotel
Address
1244-2 Sengokuhara, Hakone-machi, Ashigarashimo-gun, Kanagawa, 250-0631, Japan
Check-in time
3:00 p.m. - 10:00 p.m.
Check-out time
11:00 a.m.
Total number of rooms
61
Phone number
+81 460 84 8621
Fax number
+81 460 84 9015

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Guests served at an appropriate distance

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Antiseptic solution available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests asked to fill out COVID inquiry during check-in
  • Guests given temperature checks during check-in

Features and facilities

On-site facilities

  • Vending machine
  • RestaurantRestaurant
  • Meeting room
  • Spa / Beauty salonSpa / Beauty salon
  • Parking lotParking lot
  • Banquet hall
  • Shop
  • Karaoke room
  • Grand bathGrand bath
  • Table tennis
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Home delivery
  • Wake-up call

Accessibility

  • Rental wheelchairs

Property type

  • Resort hotel

Accepted payment methods

  • Credit cards accepted
  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese

Notice from property

・As a measure to prevent the spread of the new coronavirus, business restrictions may be implemented in response to requests from the government, and reduced business operations (breakfast buffet suspension, suspension of operation of some facilities in the building, etc.) may be implemented at the facility's discretion.

・Adults (junior high school students and above) will be charged a separate bathing tax of 150 yen per night.

・Regarding cancellation fees, only if the transportation network (high speed, train, etc.) is cut off due to a natural disaster, there will be no cancellation fee even on the day subject to the cancellation fee.

・The curfew at the front entrance is 24:00. If you go out, please be sure to return by the curfew time.

・The number of parking lots is limited. If the parking lot is full, we may ask you to park on the premises. note that.

・[Communication] Regarding communication and calls in the room, "AU" is defective. We recommend using the free Wi-Fi for communication, and using it near the lobby for calls.

・There are no amenities for children who sleep only. Please bring your own.

・We do not accept cancellations over the phone, so if you wish to cancel your stay, please do so online.

Recommended spots

4,669ft from Hakone Visitor Center

19,921ft from Owakudani Valley

25,994ft from Hakone Ropeway

26,027ft from Pola Museum of Art

30,502ft from Little Prince Museum

32,205ft from Lalique Museum Hakone

37,930ft from Hakone Komagatake Ropeway

38,553ft from Hakone-en Aquarium

42,162ft from Lake Ashi

42,182ft from Hakone Museum of Art

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