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Hotel South Garden Hamamatsu

Business hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2020

Business hotel closest to the south exit of JR Hamamatsu Station. Sit back and relax with a welcome drink.

Appearance image
4.1
Very Good
47 reviews from verified guests
Property facilities
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Vending machine
  • Paid laundryPaid laundry
  • Dry cleaningDry cleaning
  • Home delivery
3 min walk from Hamamatsu Station
1 min drive from Shin-Hamamatsu Station
3 min drive from Daiichidori Station
4 min drive from Enshu-Byoin Station
1 hr 6 min drive from Mt. Fuji Shizuoka Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.1
Very Good
47 reviews from verified guests
Location4.7
Facilities & Amenities3.7
Service & Staff4
Comfort & Cleanliness3.8
Bath3.4
Meal3.5
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Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Solo
    1
    Posted: 5/25/2023

    隣の部屋の声、音が丸聞こえで、ただただ不快だった。 壁の薄い賃貸マンションをホテルに改装したのかと思えるレベルだった。 2連泊して、各日フロントの男性1名ずつに対応いただきましたが、 2人とも愛想は悪くなかったのですが、接客に慣れていないのかわかりませんが、 かなり挙動不審な対応をされました。彼らの今後の成長に期待したいものです。 朝食バイキング(600円)はしっかりと食べたい人にはコスパは良いと思いました。

    Location3
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness1
    Bath3
    Meal3
    Reply from the property

    この度は、ホテルサウスガーデン浜松をご利用頂きまして誠にありがとうございます。 ご滞在中は、ご不便をお掛け致し申し訳ございませんでした。 お客様に快適な空間をご案内出来ます様、今回の貴重なご意見を参考に検討し改善に努めて参ります。 お忙しい中、ご投稿ありがとうございました。 またのお越しを心よりお待ち申し上げております。 ホテルサウスガーデン浜松 フロント

    Posted: 5/25/2023
  2. winger14nr
    |
    JapanJapan
    |Age: 60s
    |
    Solo
    5
    Posted: 5/18/2023

    浜松の宿泊では、よく使わせて頂いています。 今回は広めのレディースルームで、靴を脱いで寛ぐことが出来ました。 駅から信号なしで行ける立地、品数こそ多くはないけれど美味しい和食の朝食、親切なスタッフの皆さん、リーズナブルなお値段。 満足です。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath3
    Meal4
  3. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    5
    Posted: 5/5/2023

    浜松まつり中の5/3に宿泊。 どこのホテルも2倍近い料金の中、リーズナブルなお値段で宿泊できました。 浜松駅から本当に近く、コンビニも近くにあります。 チェックイン前後の荷物預かりも快く受けて頂けて、 特にチェックイン前の荷物は部屋に運んでおいて頂けてありがたかったです。 WI-FIも問題なく使えました。 ウェルカムドリンクを見落としていたのが心残り。 浜松に行く際はまたリピート利用させて頂きたいです。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness5
    Bath4
  4. fulatyan
    |
    JapanJapan
    |Age: 60s
    |
    Solo
    4
    Posted: 4/26/2023

    4月の平日に1泊しました。駅から大変近く最高の立地でしたが、駅の方から見ると、看板も見えず、ちょっと分かりづらいかも。鰻屋 八百徳さんのすぐ裏です。チェックイン前、チェックアウト後も荷物を預かってくださり、フロント、レストランの方の対応もとても優しかったです。 部屋はそこそこですが、泊まるだけなら、何の問題もありません。 レストランのお水が水素水で、とても美味しかったです。 アメニティにあるのはお茶だけですが、あの水をいつでも部屋に持って行けたら最高だと思いました。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath3
    Meal5
    Reply from the property

    この度は、ホテルサウスガーデン浜松をご利用頂きまして誠にありがとうございます。 ご滞在中は、ご不便をお掛け致し申し訳ございませんでした。 お客様に快適な空間をご案内出来ます様、今回の貴重なご意見を参考に検討し改善に努めて参ります。 お忙しい中、ご投稿ありがとうございました。 またのお越しを心よりお待ち申し上げております。 ホテルサウスガーデン浜松 フロント

    Posted: 5/25/2023
  5. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Business
    5
    Posted: 4/23/2023

    部屋が暗いけど、逆に集中して寝ることに向き合える。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness3
    Bath2
    Meal5
  6. 1 - 5 of 47 reviews

Highlights

Recommendations and features

Posted: 6/22/2022

Property information

Business hotel
Address
325-30 Sunayamacho, Naka-ku, Hamamatsu-shi, Shizuoka, 430-0926, Japan
Check-in time
3:00 p.m. - 11:00 p.m.
Check-out time
10:00 a.m.
Total number of rooms
45
Phone number
+81 53 451 1800
Fax number
+81 53 451 1801

Measures against COVID

Staff

  • Guests served at an appropriate distance
  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests given temperature checks during check-in
  • Guests asked to fill out COVID inquiry during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Awards

Rakuten Travel Bronze Award 2020

Features and facilities

On-site facilities

  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Vending machine
  • Paid laundryPaid laundry

Services offered

  • Dry cleaningDry cleaning
  • Home delivery
  • Wake-up call

Property type

  • Business hotel

Accepted payment methods

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • English

Notice from property

◆ Please be sure to read the notes and service contents before making a reservation. If you make a reservation, it will be considered that you have agreed to everything.

◆ Receipts for online card payments (pre-card payments and post-card payments) can be issued from Rakuten Travel's "Personal Page" at any address. Please note that it cannot be issued by the museum.

◆ Please be sure to see the reservation information input screen. The price, plan contents, and service contents related to accommodation are described.

◆ There is no parking lot at the hotel. Please use the affiliated parking lot or the nearby general parking lot.

◆ [Affiliated parking lot] It is 1,100 yen per night for 24 hours from the warehousing time of "Park Five". * A separate fee will be charged for loading and unloading during use. Please bring your parking ticket to the front desk.

◆ "Maruhachi Parking" is 300 yen for 30 minutes from 8:00 to 0:00, and 100 yen for 30 minutes from 0:00 to 8:00. There is no maximum charge. As it is not covered by the tie-up, the fee is paid directly at the parking lot.

◆ Please be sure to contact us if check-in is past the scheduled time. The last check-in time is 23:00. (It may be canceled without notice after 23:00.)

◆ If you wish to have a non-smoking room, please make a reservation from the non-smoking plan. It may not be possible to change on the day depending on the number of rooms.

◆ Breakfast will be prepared with rice, miso soup, side dishes, salad, coffee, soft drinks, etc. (7: 00-9: 00 am) * Some of the contents have been changed.

◆ Internet is available in all rooms (using wi-fi). Internet connection may not be possible depending on the settings of your computer. Thank you in advance for your understanding.

Recommended spots

4,003ft from Act Tower Hamamatsu Observation Deck

5,177ft from Hamamatsu Science Museum

5,650ft from Hamamatsu Museum of Musical Instruments

15,026ft from Hamamatsu Castle

15,820ft from Hamamatsu Municipal Art Museum

19,127ft from Kamono Mabuchi Memorial Hall

47,822ft from Suzuki Plaza

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