Keio Plaza Hotel
About five minutes on foot from the west exit of Shinjuku Station. Near the B1 exit of Tochomae Station on the Toei Oedo Line. Stay in comfort at this high-rise hotel in front of the Tokyo Metropolitan Government Building.
- Lounge
- Bar
- Wedding hall
Restaurant- Meeting room
Spa / Beauty salon
Ratings and reviews
- Anonymous|
Japan|Age: 60s|Family with kid(s)5Posted: 3/19/20233月14日に宿泊しました。チェックインカウンターはかなり混雑していましたが、対応の方はとても感じがよく、好感がもてました。高齢の親のため、事前にエレベーターホール側の部屋のリクエストもきちんと対応いただき、ありがたかったです。朝食は定食を頼みましが、豪華な食事でした。以前からレストランをよく利用していましたが、はじめての宿泊で親も満足してくれて楽しく帰路につけました。 部屋は写真で感じたより広く、とてもきれいです。インバンドの宿泊がもどってきたのを実感しました。賑わっていたのがうれしかったです。
- いまちゃん0956|Japan|Age: 50s|Family with kid(s)2Posted: 3/10/2023
フロントのチェックインに非常に時間がかかっている。フロントスタッフの手際が極めて悪い。遅すぎる。また、楽天カード決済が出来なかった。決済端末がカードの読み込みエラーになる。
- Anonymous|Japan|Age: 50s|Solo5Posted: 2/28/2023
2月末の平日に一泊しました。お部屋と設備は清潔感もあり良かったですが、お部屋からの眺望は少し残念でした。クラブラウンジのスタッフの方々の対応はとても良かったです。
- ラウンジはまり隊|Japan|Age: 40s|Family with kid(s)5Posted: 2/26/2023
24時間ステイだったので、ラウンジを満喫できた。仕事終わりでもゆっくり過ごせた。 ラウンジでのスイーツや軽食が予想よりもはるかに豊富で、上等で大満足だった。あの豪華さで、あのお値段は安い。雰囲気もよく、また、泊まる。 館内利用券も魅力的だった。
- Anonymous5Posted: 2/25/2023
- …1 - 5 of 296 reviews
Property information
Measures against COVID
Staff
- Staff wash their hands, rinse their mouths, and wear masks
- Regular temperature checks implemented
- Guests served at an appropriate distance
Sterilization
- Dining areas regularly disinfected
- Shared spaces regularly disinfected
Check-in/Check-out
- Front desk fitted with acrylic barrier
Meals
- In-room dining / Private dining
Requests to guests
- Guests asked to disinfect upon arrival
- Guests asked to wear masks when not in their room
- Guests asked to fill out COVID inquiry during check-in
- Guests given temperature checks during check-in
Other information
- [Request for cooperation from customers] ・ Please cooperate in disinfecting alcohol and wearing a mask when you visit the museum. ・ If you are not feeling well, please contact the staff near you. ・ At the time of payment, we will use the tray to send and receive money and cards. ・ Please cooperate in ensuring social distance. (The elevator is limited to 5 people at a time, and please take a certain interval when using the escalator.) ・ Guests are requested to fill out a questionnaire regarding their health condition at check-in.
Features and facilities
On-site facilities
- Lounge
- Bar
- Wedding hall
- Restaurant
- Meeting room
- Spa / Beauty salon
Parking lot
Outdoor swimming pool- Flower shop
- Convenience store
Fitness gym / Fitness club- Beauty salon
- Banquet hall
- Swimming pool
- Bakery
- Karaoke room
Services offered
Meal considerations (allergies)- Home delivery
- Fax machine
Room service- Wake-up call
Dry cleaning
Accessibility
- Rental wheelchairs
- Staff trained in sign language
Property type
- City hotel
Accepted payment methods
- Credit cards accepted
- Visa
- MasterCard
- American Express
- JCB
- Cash accepted
Supported languages
- Japanese
- Chinese
- English
Notice from property
At Keio Plaza Hotel, we give top priority to the health and safety of our customers and employees.
For the time being, we will temporarily close facilities related to accommodation and change the service content to prevent the spread of the new coronavirus infection.
[Temporary closure of facilities related to accommodation]
Main Building 3F/Premier Counter/Nursing Room/Business Center, Main Building 7F/Fitness Room, Main Building 10F/Tea Room
[About breakfast]
"Served at some restaurants." All-Day Dining <Jurin> *Depends on the plan.
We apologize for any inconvenience this may cause to our customers, and appreciate your understanding and cooperation.
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