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Toretore Village

Resort hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2021

Winner of the Rakuten Award for three consecutive years! Just like a fantasy world. Visit this surreal fairy-tale village.

4.1
Very Good
131 reviews from verified guests
Property facilities
  • Vending machine
  • RestaurantRestaurant
  • Shop
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • Grand bathGrand bath
  • Parking lotParking lot
26 min walk from Shirahama Station
12 min drive from Kii-Tonda Station
14 min drive from Kii-Shinjo Station
15 min drive from Asso Station
9 min drive from Nanki-Shirahama Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.1
Very Good
131 reviews from verified guests
Location4.3
Facilities & Amenities3.7
Service & Staff3.9
Comfort & Cleanliness3.9
Bath3.8
Meal3.9
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    4
    Posted: 3/28/2023
    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
  2. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    2
    Posted: 3/26/2023

    ドーム型の建物だけが魅力なホテル。 お風呂に行くのも食事に行くのも結構な坂を下らないといけない。 バイキングの種類も少ないし 鰤の刺身以外オイシイと思う物は無かった。 あと騒がしい! 正直ここにまた泊まる事は無い!

    Location1
    Facilities & Amenities1
    Service & Staff1
    Comfort & Cleanliness4
    Bath1
    Meal1
  3. Anonymous
    4
    Posted: 3/26/2023
    Location2
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness4
    Bath3
    Meal3
  4. Anonymous
    |
    JapanJapan
    |Age: 10s
    |
    Couple
    5
    Posted: 3/20/2023

    とても綺麗で快適に過ごせました。 17時ごろに到着しましたが、チェックインにすでに列ができており、待ち時間が少し長かったのが、残念でした。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal4
  5. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Couple
    4
    Posted: 3/19/2023

    とれとれの湯に何度も入れたらとても良いのですが、1回分のチケットのみなので、少し残念です。

    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath2
    Meal3
  6. 1 - 5 of 131 reviews

Property information

Resort hotel
Address
2498-1 Katata, Shirahama-cho, Nishimuro-gun, Wakayama, 649-2201, Japan
Check-in time
3:00 p.m. - 6:00 p.m.
Check-out time
11:00 a.m.
Total number of rooms
133
Phone number
+81 739 42 1100
Fax number
+81 739 42 1070

Measures against COVID

Staff

  • Guests served at an appropriate distance
  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Non-contact service
  • Staff mindful of guest-to-guest contact

Rooms

  • Antiseptic solution available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Other information

  • We are also working on measures against coronavirus so that you can come with peace of mind. We look forward to your visit from all the staff.

Awards

Rakuten Travel Bronze Award 2021

Features and facilities

On-site facilities

  • Vending machine
  • RestaurantRestaurant
  • Shop
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • Grand bathGrand bath
  • Parking lotParking lot

Services offered

  • Home delivery

Property type

  • Resort hotel

Accepted payment methods

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese

Notice from property

Please note that the parking lot will be separated from the room. (* Vehicles are not allowed to enter the room from the entrance gate.)

Infant fees are for children aged 3 to under elementary school. Free for children under 3 years old.

If you have children, please enter the age of the children in the remarks column.

Pets can only stay in the pet-only building. We do not accept accommodation in rooms other than the private building or pets in the car.

Pets can only stay with small dogs under 10 kg. You will always stay in a cage in your room.

Please refrain from leaving your pet in your room for a long time. We will call you as soon as we know.

Recommended spots

17,231ft from Adventure World

28,661ft from Heisogen Park

31,775ft from Shirahama Beach (Wakayama)

41,040ft from Kyoto University Shirahama Aquarium

41,148ft from Engetsu Island

42,795ft from Minakata Kumagusu Museum

43,980ft from Sandanbeki Cave

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